Privacy Policy

Dynamic Isolation Systems, Inc. ("DIS," "we," "our," or "us") manufactures and supplies seismic isolation products and engineering services. Our headquarters and plant are located at 885 Denmark Drive, Suite 101, McCarran, NV 89437, USA.

This Privacy Policy explains what information we collect when you visit dis-inc.com, request a quote, download a brochure, or otherwise engage with us, and what we do with that information.

We collect the following categories of information:

Information you provide directly. Your name, email address, phone number, company name, project details, and any message you send through our contact or quote-request forms.

Information collected automatically. Browser type, device type, IP address, pages viewed, referring URL, approximate location (city/country), and timestamps. This is collected via standard server logs and privacy-respecting analytics.

Cookies and similar technologies. We use a small number of essential cookies to operate the site and, where applicable, analytics cookies to understand aggregate usage. We do not use cookies for advertising profiling.

We use the information we collect to:

Respond to quote requests, technical questions, and project inquiries.

Provide engineering support to clients and partners.

Send occasional project updates, technical announcements, or industry news, only to people who have asked to hear from us.

Maintain, secure, and improve the website and our services.

Comply with legal obligations, including export-control and tax requirements applicable to a U.S. manufacturer.

We do not sell personal information. We do not share it with third parties for their own marketing purposes.

Information you share with us about a specific project, including drawings, design parameters, ground motions, and analytical models, is treated as confidential and used only to support that project unless you tell us otherwise.

When we publish project case studies, we do so only with the client's written consent.

We share information only with:

Our international representatives in Japan, Turkey, India, Mexico, Peru, Colombia, and Taiwan, when an inquiry is best handled by the relevant regional team.

Service providers that help us operate (email, hosting, analytics) under written agreements that limit how they can use the data.

Government agencies and auditors, when required by law (e.g., U.S. export-control reporting, tax authorities, court orders).

Quote requests and project correspondence: retained for the life of the project plus the warranty period of the products supplied.

Marketing contact information: retained until you ask us to remove it.

Server logs and analytics: typically retained 12 months in identifiable form.

We protect information using industry-standard administrative, technical, and physical safeguards. No system is perfectly secure, but we take reasonable steps to prevent unauthorized access, alteration, disclosure, or destruction.

Depending on where you live, you may have the right to:

Access the information we hold about you.

Ask us to correct or delete information.

Object to certain uses of your information.

Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at sales@dis-inc.com. We will respond within the timeframe required by applicable law.

Because DIS works with representatives and clients around the world, your information may be processed in the United States and in other countries where we or our partners operate. Where required, we use appropriate transfer mechanisms and contractual protections.

Our website and services are intended for engineering and business audiences. We do not knowingly collect information from anyone under 16.

We may update this Privacy Policy as our practices, the technology, or the law evolves. The most current version will always be available on this page, with the effective date below.

Questions or requests related to this Privacy Policy can be sent to:

Dynamic Isolation Systems, Inc.

885 Denmark Drive, Suite 101

McCarran, NV 89437, USA

Email: sales@dis-inc.com

Phone: +1 775.359.3333